---
title: "IRS Help"
description: "Got an IRS or NC Department of Revenue letter? Enrolled Agent Mark Patty can review it remotely, explain your options and represent you."
url: https://markpattyaccounting.com/services/irs-help
lang: en
last_modified: 2026-09-16
---
# Got a letter from the IRS? Take a breath.

Most IRS letters have a clear next step. Mark is an Enrolled Agent, licensed to represent you before the IRS, and he'll tell you what yours means and what to do.

- Licensed to represent you before the IRS
- Help with federal and North Carolina notices

## Sound familiar?
- A letter arrived and you're not sure what it means.
- The IRS says you owe more than you expected.
- You owe and can't pay it all at once.
- You haven't filed for a year or more.
- You'd rather not talk to the IRS yourself.

## How we help
- Reading your notice, finding your response deadline and explaining it in plain English
- Checking whether the IRS is right
- Responding to the IRS for you
- Filing missing past-year returns
- Setting up a payment plan when you can't pay in full
- Representing you before the IRS as an Enrolled Agent

## How we handle a notice
1. **Bring or send us the letter.** We'll read it with you.
2. **We explain your options.** What it means, what it could cost and the deadline.
3. **We handle the response.** With your permission, we deal with the IRS so you don't have to.

## Why an Enrolled Agent
Enrolled Agents are licensed by the IRS and can represent taxpayers at every administrative level of the IRS. Mark has held that license since 2013, and because he may already know your returns, he can often get to the answer quickly.

## What it costs
Every notice is different. We'll look at yours, explain it, and give you a clear price for any work before we begin.

## Common questions
### Should I call the IRS myself?
You can, but it helps to understand the letter first. We can review it and, with your permission, speak to the IRS for you.

### How fast do I need to respond?
Most notices list a response date. Acting before that date keeps more options open, so call us as soon as a letter arrives.

### What if I can't pay what I owe?
The IRS offers payment plans for many taxpayers. We'll look at your situation and help you request the option that fits.

### What can my local IRS office help me with?
IRS offices help with some account questions by appointment. For advice on your options and someone to speak for you, an Enrolled Agent can help.

### Can I see the letter online?
Often, yes. Your IRS online account shows digital copies of many IRS notices, plus your balance and payments. You sign in with ID.me.

### Do you help with North Carolina Department of Revenue letters?
Yes. Send it to us and we'll explain what it means and what to do next.

---

Mark Patty & Associates, LLC
724 South Morgan Street, Shelby, NC 28150
Phone: (704) 471-1414
Hours: Monday to Friday, 8:00 AM to 5:00 PM. After hours by appointment.
Page: https://markpattyaccounting.com/services/irs-help
