IRS letters & tax resolution

Got a letter from the IRS? Take a breath.

Most IRS letters have a clear next step. Mark is an Enrolled Agent, licensed to represent you before the IRS, and he'll tell you what yours means and what to do.

Live nearby or hours away? Most work can be handled by phone or video call, with documents shared through the secure portal link we email you.

Licensed to represent you before the IRS
Help with federal and North Carolina notices

Talk to Mark about my letter Call (704) 471-1414

Our office at 724 South Morgan Street in Shelby

Is this you?

Sound familiar?

A letter arrived and you're not sure what it means.
The IRS says you owe more than you expected.
You owe and can't pay it all at once.
You haven't filed for a year or more.
You'd rather not talk to the IRS yourself.

What's included

How we help

Not sure which parts you need? Tell us where things stand and we will point you in the right direction.

Call (704) 471-1414

Reading your notice, finding your response deadline and explaining it in plain English
Checking whether the IRS is right
Responding to the IRS for you
Filing missing past-year returns
Setting up a payment plan when you can't pay in full
Representing you before the IRS as an Enrolled Agent

Don't sit on it.

Many IRS letters give you about 30 days from the date printed on the letter to respond. Go by the due date on yours, and call us as soon as it arrives.

Talk to Mark about my letter Call (704) 471-1414

Getting started

How we handle a notice

Bring or send us the letter.

We'll read it with you.

We explain your options.

What it means, what it could cost and the deadline.

We handle the response.

With your permission, we deal with the IRS so you don't have to.

Why us

Why an Enrolled Agent

Enrolled Agents are licensed by the IRS and can represent taxpayers at every administrative level of the IRS. Mark has held that license since 2013, and because he may already know your returns, he can often get to the answer quickly.

Enrolled Agent · In Shelby since 2001 (25 years) · 5.0 on Google

Meet Mark

What it costs

Every notice is different. We'll look at yours, explain it, and give you a clear price for any work before we begin.

Call for a price

Mark has done my taxes for years and it’s always a smooth flawless event . He makes dealing with the IRS as painless as possible.

Z A · Google review

Questions

Questions we hear about IRS Letters & Tax Resolution

Still wondering about something? Call (704) 471-1414 and ask.

Should I call the IRS myself?

You can, but it helps to understand the letter first. We can review it and, with your permission, speak to the IRS for you.

How fast do I need to respond?

Most notices list a response date. Acting before that date keeps more options open, so call us as soon as a letter arrives.

What if I can't pay what I owe?

The IRS offers payment plans for many taxpayers. We'll look at your situation and help you request the option that fits.

What can my local IRS office help me with?

IRS offices help with some account questions by appointment. For advice on your options and someone to speak for you, an Enrolled Agent can help.

Can I see the letter online?

Often, yes. Your IRS online account shows digital copies of many IRS notices, plus your balance and payments. You sign in with ID.me. → Your IRS Online Account

Do you help with North Carolina Department of Revenue letters?

Yes. Send it to us and we'll explain what it means and what to do next.

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